Support
Get help with WonderDrama playback, accounts, and purchases.
Contact us
WonderDrama is operated by innovation co, Ltd.. Email partner@solvea.cx for help and include your device type, app version, and a short description of the issue. Do not send passwords, verification codes, or full payment-card details.
We usually reply within two business days.
Playback issues
Confirm that your internet connection is stable, restart the app, and install the latest available version. If one title or episode fails, include its name and episode number in your message.
Sign-in issues
Confirm that you are using the same email address, phone number, Apple account, or Google account originally linked to WonderDrama. One-time codes may take a short time to arrive; also check spam or blocked-message settings.
Purchases and restore
Use the Restore Purchases option while signed in with the same store account used for purchase. If access is still missing, send the transaction identifier and product name; never send full payment credentials.
Account deletion
Email partner@solvea.cx from your registered address with the subject “WonderDrama Account Deletion.” After verifying ownership, we will delete or anonymize associated personal information within 30 days unless legal, accounting, dispute, or fraud-prevention obligations require limited records to be retained.